Borana Demaj, MSW, RSW

Borana Demaj is a Registered Social Worker (RSW) and part of the therapist team at Albanian Community Mental Health (ACMH). She holds a Master of Social Work from the University of Toronto and has completed advanced training in Trauma Counselling (Levels I & II), EMDR therapy, and Cognitive Behavioural Therapy (CBT, Levels I & II).

Borana's practice focuses on trauma, PTSD, anxiety, depression, and the psychological effects of major life stressors, supporting clients through stress, life transitions, and emotional overwhelm. She has particular experience working with refugees and newcomers, survivors of violence, and motor vehicle accident survivors, and she understands how displacement, migration, and rebuilding a life in a new place shape mental health.

Her approach is thoughtful, structured, and collaborative, beginning with careful assessment and a treatment plan built together with each client. Drawing on EMDR, CBT, and trauma-focused methods, she adapts her work to each person's history and goals, and emphasizes cultural responsiveness at every step.

Borana creates environments that are steady, respectful, and emotionally safe, where clients can move at their own pace while feeling genuinely seen and understood. She believes that trust is the foundation of healing, especially for those whose experiences have taught them to carry their struggles alone.

Borana sees clients at Trauma Care Psychology, Dr. Agako's practice, in Albanian, English, and Italian. For clinical services, you can contact her there.